I am registered for debt counseling. What should I do now?

Make sure we are aware of the help you will receive with your debts

Have you recently registered for debt counseling? We may not be aware of this yet. It is important that this is known to us as soon as possible. Have you received a registration confirmation from your debt counsellor or administrator? You can send this confirmation to us. Here's how:

- Click on "Contact" at the bottom left of this screen 

- Enter your zip code 

- Then you will enter the "Messages" screen. We have already entered your case number for you

- You only need to select the subject of your report

Try to describe your report briefly but clearly and completely in the text field. Don't forget to upload your registration confirmation.

You can also ask your debt counsellor to contact us as soon as possible.

We can pass on the amount of your balance so that debt counseling can start. Would you like to know more about debt counseling? You can read it here